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GATE CSE - Important Keywords

quality
Need for quality
quality Evolution
product Dimensions
service quality
Total quality management
TQM
TQM concepts
TQM Framework
Deming Juran
Crosby Barriers
Quality statements
Customer
Customer focus
orientation
Customer orientation
Customer
satisfaction
complaints
Customer complaints
Customer retention
Costs of quality
Leadership
quality planning
Strategic quality
Strategic quality planning
Quality Councils
Employee involvement
Motivation
Empowerment
Team
Teamwork
Quality circles
Quality Recognition
Quality Reward
appraisal
Performance appraisal
Continuous process improvement
PDCA cycle
5 s Kaizen
Kaizen
partnership
Supplier partnership
Partnering
Supplier selection
Supplier Rating
quality tools
traditional tools
seven traditional tools
seven traditional tools of quality
management tools
New management tools
Six sigma
Methodology
applications to manufacturing
service sector
IT
Bench marking
Reason to bench mark
Bench marking process
FMEA
Control Charts
Process Capability
Six Sigma
Concepts of Six Sigma
Quality Function
Quality Function Development
QFD
Taguchi
quality loss function
Taguchi quality loss function
TPM
Need for ISO
ISO
Quality System
Elements
Documentation
Quality Auditing
QS
ISO
TQM Requirements and
TQM Benefits
TQM Implementation
TQM in manufacturing sectors
TQM in service sectors
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