This tells you the location of the Seller from which he is posting the Item.

Seller might provide you with an option of choosing shipping through either Registered Parcel or Speedpost. Cost may vary so choose according to your preferences based on time of delivery and cost of shipping.

Indicates the Unique identity for an Order you have placed. Each Order can have Items from different sellers. In such a case each Item in the Order is a treated as a sub order and is referred to as ‘Order item’

This indicates that the buyer has successfully placed the order for this item and is awaiting seller’s acceptance to serve the order. Seller is expected to change the status from ‘Pending’ to ‘Accepted’ if he is ready to serve the order else change it to ‘Rejected’. In case the seller does not indicate any change the status within 3 days the status will be changed to ‘Refund’ and the buyer will be refunded the amount for that Item (only not the whole Order).

This indicates that the Seller has accepted to send the Item to the Buyer. He gives the no. of days in which he will post the Item. Once he has posted the item Seller can change the status to ‘POSTED’. In case the Seller does not post the Item within the mentioned days, after a warning the Item amount will be Refunded (changed to ‘REFUND’) to the Buyer.

This indicates that the Seller does not have the Item to send it to the Buyer. In such case it will be a bad remark on the Seller and the Item amount will be refunded (changed to ‘REFUND’) to the Buyer.

This indicates that the Item has been posted. While updating this status, the Seller gives the proof of Postage in form of ‘Postage ID’ number to be able to track the packet. Once the Buyer receives the item Buyer is expected to change the status from POSTED to ‘RECEIVED’ along with the feedback.

When the Buyer recieves the packet he needs to change the status from POSTED to RECEIVED. Buyer can also give his feedback to the seller. Once the buyer has changed the status the Money is transferred to the Seller. Hence if there are any issues the Buyer is expected to raise the flag before changing the status.

This indicates that the Item order (not the entire order) has been unserved hence that amount of money is refunded to the buyer.

Either a buyer or seller can raise flags to indicate problem with the Order process. Please select the approrite type of flag that suits your problem and send it to Admin by explaining the problem in detail. Admin will take up the issue with the other party on your behalf.